Management of auditing activities- internal:
- According ISO 9001 standard or internal company procedures audits
- Assessment audits
- Process audits
- Department audits
- Scheduling, performing and reporting
- Following preventive / corrective actions
- Implementation of continuous improvements
Auditing of suppliers
- According ISO 9001 standard or customer agenda audits
- Qualification audits
- Process – Product audits
- Physical Area or Activity audits
- Scheduling, performing and reporting
- Following preventive / corrective actions
- Implementation continuous improvement
Contact Us for assistance with your ISO / quality consulting needs.
Conducting Audits can be a Science but Meaningful Audits is an Art:
- Identifying missing elements and obvious nonconformances is easy,
- Identifying what is good and/or done right is necessary but difficult,
- Identifying nonconformances to the intent of the standards or ineffective processes and activities is difficult in a working environment,
- Separating the trivial (observations and findings) from the Important takes judgement and experience,
- Lecturing about audit conduct and policy is easy,
- Asking the right questions is harder,
- Getting people to talk and listening to what they have to say can be difficult,
- Establishing credibility (audit has value) is an art, it must be earned,
- Maintaining control of the audit without turning off communications takes leadership,
- Separating fact from fancy takes experience; reliance on objective evidence,
- Making recommendations to resolve findings is not good audit practice: lose objectivity, become part of the problem and lack of familiarity with the process and practice
- Making suggestions that would stimulate resolution is recommended, where necessary.